I went to work and hit a pot hole on a back road broke the light and fell of it because the light bent and burned off the wheel everything else is fine but my light is now broke and the electrical panel is visible because the plastic film on the front light fell off
Hi Kyle,
Thanks for sharing your experience. We’re sorry the light was damaged after hitting a pothole and that the panel film came off. We’re glad everything else is fine, but understand this is frustrating. Please contact us at support@pogocycles.com for further assistance.
Regards,
Team Pogo Cycles
Hi Daniel,
Thank you for the 5-star rating! We're thrilled you're happy with your ENGWE ENGINE Pro 2.0. If you have any questions or need assistance, feel free to reach out. Enjoy your ride!
Regards,
Team Pogo Cycles
Thank you for your positive rating, Kleison! We're glad you're happy with your Fafrees 26 Hailong One Electric Bike. If you have any questions or need assistance, feel free to reach out to us at Pogo Cycles.
Regards,
Team Pogo Cycles
Sturdy and intuitive commuter bike with great charge and frame. Easy and few parts to assemble. Unfortunately missing country appropriate charging cable (2 pin only).
Hi Jana,
Thank you for your kind words! We're glad you enjoy the bike. Please note that all bikes come with a 2 pin plug after Brexit, as all the bikes are made for the EU and not the small population of Ireland. Happy riding!
Regards,
Team Pogo Cycles
Received my bike on time all in perfect order will be shopping more with pogo cycles very reliable
Hi James,
Thank you for your feedback. We're glad your bike arrived on time and in perfect condition. We look forward to serving you again soon!
May I know the reason of giving us 1 star as 1 is the lowest & 5 is the highest?
Regards,
Team Pogo Cycles